The new Vouchermat: what it can do now

Gift vouchers sell best when your business is closed – in the evenings, at weekends, and in the week leading up to Christmas. That’s why we’ve spent the last few months ensuring that Vouchermat can handle as much of the work as possible on its own: from payment and voucher dispatch right through to reminders that a voucher is about to expire. Here’s an overview of the most important new features.

In a nutshell: a new look, card and Apple Pay payments, bank transfer payments are automatically matched, we’ll remind customers about expiring vouchers, you can sell up to 100 vouchers to businesses at once, and with the Plus plan you’re guaranteed a refund within 30 days.

New look: a clearer website, admin panel and order form

We’ve revamped everything that you and your customers see. The order form is cleaner and faster, even on mobile, so customers can buy a voucher in just a few clicks. In the admin panel, as soon as you log in, you can see your sales, orders awaiting payment and vouchers that are nearing their expiry date.

• The ‘Getting Started’ guide will walk you through the setup step by step – from services to the voucher’s design.
• Dark mode for those who access the admin panel in the evening.
• Search by code – you can verify and redeem a voucher in a matter of seconds, even on a mobile.

Payment by card, Apple Pay and Google Pay

Customers no longer need to copy out their account number. They can pay by card directly in the form, or via Apple Pay or Google Pay, and the voucher is sent to their email within seconds. Payments are processed via the Stripe payment gateway and the money goes straight into your account – Vouchermat takes no commission. Card payments are included in the Plus plan.

Bank transfer payments are automatically matched

Payment via QR code remains free for everyone. However, you no longer need to check your bank statement: simply set up your bank to send notifications of incoming payments to the address assigned to you by Vouchermat. We’ll match the payment based on the reference number and amount, and the voucher will be sent to the customer automatically – even on a Sunday evening whilst you’re asleep.

A reminder that the voucher is about to expire

An unused voucher is a disappointment for both the recipient and you. That’s why Vouchermat sends the customer an email reminder before the voucher expires. This means more vouchers are actually redeemed and customers keep coming back. Reminders are included in the Plus package and you can turn them off at any time.

Bulk vouchers for businesses

Does your company want 30 vouchers for staff? Does a partner need vouchers for a competition? You can now create up to 100 vouchers at once, each with its own code. You can download them as a printable PDF or as a spreadsheet of codes, and if the company pays by invoice, you can mark the entire batch as paid with a single click.

Plus Plan: simpler payments and guarantees

With Plus, you can now pay by card (your subscription renews automatically and you can cancel it at any time) or by bank transfer using a QR code. Confirmations and reminders are sent by email, and if Plus isn’t right for you, we’ll refund your money within 30 days of your first payment. The Free plan, of course, remains – forever and with no commission on sales. You can find a comparison in the price list.

We’re closer to you: support is now available by phone too

As well as email, you can now give us a call. And if you’d like us to help you set up Vouchermat, book a free 30-minute consultation – we’ll show you everything live on your services.

What’s in the pipeline

We’re working on a mobile app for iOS and Android, where you simply scan the voucher at the till with your camera and redeem it with a single tap. Until then, you can conveniently verify vouchers using the code in the admin panel – it also works in a mobile browser. We’ll let you know when the app is launched.

Give it a go

You can already find all the latest updates in Vouchermat. If you’re not using it yet, create a free account – you’ll have your first voucher set up in a few minutes. And if you’re already using it, log in and see what’s changed. We’d love to hear your feedback.